Terms & Conditions

Last updated: October 3, 2026

These Terms & Conditions govern use of the PrimeKinetics website and its ordering and messaging features.

Orders

Orders submitted through the website are order requests. An order is not considered paid or confirmed until PrimeKinetics verifies the order details and applicable payment. Prices, availability, and fulfillment options may change.

Research Use Only

PrimeKinetics products are offered for laboratory and research purposes only and are not intended for human consumption. Information on the website is general research information and is not medical advice, diagnosis, or individualized treatment guidance.

SMS Messaging Terms

When you expressly opt in to PrimeKinetics transactional SMS messaging, you agree to receive recurring text messages related to your orders and requested customer interactions, including order confirmations, payment updates, and fulfillment updates.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of future PrimeKinetics SMS messages. Reply HELP for help. Consent is not a condition of purchase.

PrimeKinetics does not sell or share SMS opt-in data or mobile information with third parties or affiliates for their own marketing or promotional purposes.

Customer Support

For questions about an order or SMS messages, contact PrimeKinetics through the contact form on the website.

Privacy

Please review our Privacy Policy for information about how PrimeKinetics handles personal information and mobile messaging information.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Changes

PrimeKinetics may update these Terms & Conditions from time to time. The current version will be posted on this page with its updated date.